Return and Refund Policy

At Alqaysare, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, you may return it for a full refund within 20 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, including gift cards and some health and personal care items.

To complete a return, we require a receipt or proof of purchase. Please do not send your purchase back before contacting us.

In the event that your item is defective or damaged, you may return it for a full refund or exchange within 2 years of the original purchase date. Our 2-year warranty covers defects in materials and workmanship, but does not cover damage caused by misuse or improper handling. If you believe your item is defective or damaged, please contact us at [contact information] to request a return or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

If you have any questions about our return and refund policy, please contact us at Alqaysarjewelry@gmail.com. We are here to help and want to make sure you are completely satisfied with your purchase from Alqaysare